Warranty Information
We stand behind the quality of all our products with comprehensive warranty coverage. Your satisfaction and product reliability are our top priorities.
Warranty Coverage
Defects and manufacturing faults
Extended protection beyond standard period
Enhanced coverage with student benefits
Warranty Process
Take photos, note symptoms, and gather purchase information
Call +233 53 421 7202 or email circuitwiseconsults@gmail.com
We'll review your claim and provide return authorization
Local pickup: Free, Delivery: You pay return shipping
Processing takes 2-3 business days
We pay shipping for warranty replacements
Warranty Policies
- Component failures due to manufacturing defects
- Physical damage during shipping (if properly packaged)
- Incorrect product specifications
- Missing or damaged parts in sealed packages
- Damage from improper use or handling
- Modifications or alterations to products
- Normal wear and tear
- Damage from power surges or electrical issues
- Cosmetic damage that doesn't affect functionality
- 30-day standard warranty from date of purchase
- Original packaging and accessories must be included
- Proof of purchase required
- Warranty void if product is modified or disassembled
- One warranty claim per product
- Extended 45-day warranty period
- Free return shipping for warranty claims
- Priority warranty processing
- Technical support during warranty period
- Workshop access for testing warranty claims
Quality Guarantee
We thoroughly test all products before shipping. If you receive a defective item, we'll replace it with a working product.
Quick Processing
Warranty claims are processed within 2-3 business days. Replacement products are shipped immediately after approval.
Shipping Costs
For warranty claims: You pay return shipping, we pay replacement shipping. Local pickup warranty returns are free.
Technical Support
Our technical team is available to help diagnose issues and determine if they're covered under warranty.